Terms and Conditions for Conversation Service

These terms govern your use of our conversation trainer. Please review them to understand your obligations and permitted uses while on our service. Continued use means you accept these terms.

February 11, 2026

Acceptance of Terms

By using the platform, you agree to follow our terms and act respectfully. Users are responsible for understanding the content and policies set forth here and keeping up-to-date with any changes or updates announced by us.

Definitions

Here are some key definitions used in these terms and conditions.

  • ‘Service’ refers to the online conversational trainer, guidance modules, and support materials available via our website.
  • ‘User’ means any individual or organization accessing or interacting with the service for personal, social, or workplace communication improvement.
  • ‘Content’ includes dialogues, phrases, etiquette modules, user guides, and any related information offered through this platform.
  • ‘We’, ‘us’, or ‘our’ indicates the team or company managing this website and service.

Service Usage Policy

Use the service for personal or professional conversational improvement only. Unauthorised commercial use is prohibited.

Eligibility

All users must be able to enter into legally binding agreements in Malaysia to use the service.

Minors require the involvement of a guardian.

User Responsibilities

Users must act in good faith and comply with platform policies at all times.

  • Protect your account details and keep login credentials confidential.
  • Refrain from sharing, reselling, or distributing service content outside authorized use.
  • Inform us of any suspected misuse or platform security concerns immediately.
  • Use content responsibly and avoid harmful remarks about individuals or groups.

Prohibited Uses

The following actions are not allowed on this platform.

  • Copying or using modules for unauthorized commercial purposes or redistribution.
  • Uploading harmful, offensive, or objectionable language on the site.
  • Engaging in behavior that disrupts service operations or violates local law.
  • Attempting unauthorized access to data, servers, or user accounts.
  • Impersonating other individuals or misleading others about your identity.

Intellectual Property Rights

All dialogues, scenario modules, and etiquette guides are the intellectual property of the service. Users receive rights only for personal, non-commercial use, and may not copy, adapt, or redistribute content elsewhere without written permission.

User Content

Any comments or feedback provided by users belong to the contributor. By submitting content, you grant us the right to use feedback for improvement.

User Content Rights and Use:

Feedback or suggestions may be used for service improvement. We do not claim ownership over user submissions beyond this purpose.

Your Privacy and Data

Any personal information is processed in line with our privacy policy and Malaysian regulations. For full details, please review our privacy notice linked below. Privacy Policy

Site Disclaimer and Limitations

Read this section for important notes about content reliability and responsibility.

Disclaimer Notice:

Content is for language practice only and should not be viewed as official advice. We are not liable for actions taken based on this content.

Limitation of Liability

We are not responsible for losses or damages from reliance on dialogue content or results from practice scenarios. Use is entirely voluntary and results may vary.

Indemnification

You agree to indemnify us from any claims or losses resulting from your use of the service in violation of these terms.

Resolving Disputes and Issues

Here’s how we manage disagreements, complaints, or conflicts.

Arbitration

Disputes will first seek friendly resolution. If unresolved, formal arbitration in accordance with Malaysian law may be required.

This process does not affect statutory consumer rights.

Online Dispute Resolution

If needed, users can seek advice or escalate disputes to the appropriate local authority for digital services in Malaysia.

Dispute Resolution Policy: Dispute Resolution Policy

Applicable Law

These terms are governed by the laws of Malaysia, with venue for disputes in local courts.

Termination

We reserve the right to end access for violation of terms or inappropriate use, with notice where possible.

Modifications

Users will be informed of changes to terms, and your continued use means acceptance of updates.

Severability

Should any part be invalid, other terms remain fully effective.

Entire Agreement

This document forms the complete agreement. Extra terms, if introduced, will also apply upon notice.

Contact for Terms or Complaints

If you have questions, please use the contact information below.

Email Address: content@beryllnova.sbs

Phone Number: +6016-692 2322

Office Address: Infinity8 Reserve JBCC, Level 18 & 19, Menara JLand Johor Bahru City Centre, Jalan Tun Abdul Razak, Johor Bahru 80000 Malaysia

Effective Date: February 11, 2026

Version: 1.0